Frequently Asked Questions About Computer Security
What is the Technician License and Training program?
Our Technician License and Training program provides comprehensive tools and training designed to enhance your IT team’s efficiency in ticket management and IT service delivery. The program includes system access, real-time notifications, automated routing, customizable workflows, and expert-led training to ensure your team is fully prepared.
What does the Managed Detection and Response (MDR) service offer?
MDR offers expert analysis, threat detection, and rapid response to cyber threats. It integrates seamlessly with SentinelOne’s autonomous endpoint protection platform to deliver comprehensive security. The service includes real-time monitoring, incident response, and detailed forensic analysis.
How does SentinelOne Complete enhance our cybersecurity?
SentinelOne Complete leverages AI-driven threat detection and automated response to enhance your overall security. It offers features like real-time monitoring, rapid incident response, ransomware rollback, detailed forensic analysis, proactive threat hunting, and cross-platform support, simplifying IT management and improving protection.
What is TotalSecure+ and how does it ensure compliance?
TotalSecure+ is designed to ensure PCI and HIPAA compliance through real-time monitoring, automated patching, secure password management, and flexible asset tracking. The service also includes standardized documentation, integrated IT tools, mobile access, regular penetration and phishing testing, and a robust endpoint ticketing system, all aimed at enhancing security and accountability.
What is included in the Onboarding, Setup, Training, and Deployment package?
This package offers a comprehensive and efficient approach to integrating our IT solutions into your organization. From initial configuration to advanced training and deployment support, this package ensures your team is fully prepared and your systems are optimally configured for success.
How do you ensure the security of sensitive data?
We ensure the security of sensitive data through features like secure remote access with multi-factor authentication, automated updates, and robust endpoint security. Our solutions are designed to protect your data while providing a seamless user experience.
What kind of support can we expect during the deployment phase?
During the deployment phase, we provide thorough configuration, advanced training, and deployment support to ensure seamless integration of our IT solutions. Our team works closely with your organization to ensure that your systems are set up for optimal performance and security.
How often is penetration testing conducted?
We offer expert-led training sessions as part of our Technician License and Training program. These sessions cover efficient ticket management, system access, real-time notifications, automated routing, customizable workflows, and more, to ensure your IT team is well-equipped to handle security threats and IT service delivery.
Can your solutions scale with our organization as we grow?
Absolutely. Our solutions are designed to be scalable and adaptable, making them suitable for organizations of all sizes. With features like cloud-native management and cross-platform support, we ensure that our solutions can grow and evolve with your organization.